There are a number of reasons
why you might not be able to login to Freeze
Dry International:
- I did not receive
a welcome email
- I cannot login,
am getting bounced back to the login screen,
or am getting a "Session Expired" error message
when I try to login (Cookies Issues)
- The requested
URL was not found
- I just signed-up,
but it's not letting me login
I did not receive a
welcome email
We require a working email address to send you
your login activation details. These are sent
immediately when you sign up. If you have not
received them, sign-up
again or contact
us.
I cannot login, am
getting bounced back to the login screen, or
am getting a "Session Expired" error message
when I try to login
If you are a member or subscriber and
are having problems logging in, you will need
to enable cookies on your browser. Here's how
to do it:
Internet Explorer 6.x
Select "Tools | Internet Options..."
from the main menu.
Change to the "Privacy" tab
Click "Advanced..."
For "First-party Cookies" select: "Accept"
For "Third-party Cookies" select: "Accept"
Click "OK"
Click "OK" again.
Make sure to check the box to "Always allow
session cookies". If you are still receiving
the "session expired" message, go to the "privacy"
tab again, in the bottom area it says "Web
Sites". Click the bottom button that says
"Edit". Then click the button "Remove All"
(or you could just find MP3DownloadHQ.com
in the big box and remove that one). When
you are done, click "OK".
The Requested
URL Was Not Found
This is a message that your Web browser will
give you if it can't find a web page to connect
to at the address you specified. Depending on
your Web browser, the message might read "Cannot
open" or "Cannot retrieve" followed by the Web
address.
Steps you can take include:
- Use the Reload button to
try to connect to the site again, or wait
and try again later.
- Clear your Web browser's
disk cache. Depending on the browser, you
will choose a menu item called "Preferences"
or "Options." Look for an option for "Advanced"
or "Browser" features, then press the button
that says "Purge Cache," "Clear Cache," or
"Empty Cache."
- Try connecting to other
Web sites. If you can connect to other sites,
the problem might be a temporary one with
our site or your ISP so please try again in
a few minutes. If you're having problems connecting
to other sites though, you might be having
a problem with your connection or your computer
or your ISP
I Just signed-up, but
it's not letting me login
Mis-spelling. See
if you received an email from us. There will
be a link you need to click to activate your
account with us. Make sure you enter your username
and password correctly. You can request
your password.
If you're still not able to login
after verifying the above, please contact
us so we can help.
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